Phase II: The Professional Coach Practitioner

Coaching at Practitioner Level

This phase is for people who wish to step up their development and become professional coaches.

At the end of this phase, you’ll be a fully qualified certified coach who can offer services to a wide variety of clients (private and corporate ones).

During this phase, you’ll continue to coach real clients, and develop to be able to help people with more complicated and challenging issues (compared with those who you’ve helped during the foundation phase).

During Phase 2, everything you’ve learnt in Phase 1 will be consolidated and built upon. In Phase 2, more tools will be added and more skills taught and perfected, so you’ll be ready to be a confident working coach, who has a good number of satisfied clientele to continue your coaching career with.

 

 

Course outcomes:

  • Being a confident and self-regulated professional coach practitioner who is working in the community.
  • As you’re already working as a coach, offering real valued coaching sessions, you will most likely find that you’re feeling confident enough to be earning money for your coaching, even when still on the course.
  • Students who will follow all the course requirements and exercises should be ready with enough knowledge and experience to be able to open and work in their own practice or to try to offer their services in organisation.
  • You shall have enough (supervised) practice hours and knowledge of theory to try and become members of professional coaching organisations.
  • At the end of Phase 2, students who will successfully complete all course requirements on time will receive a Diploma for Coaching at Practitioner level stating the hours of studies, what the student covered and the topics covered during both phases.
"It was clear that this programme is not only going to teach you how to coach, but also how to become that person who can coach. And this I felt was essential for my personal growth, as well as my professional development"
Bernard Shanahan
Ireland

Our Phase 2 course is for you if:

  • You wish to become a professional coach (working for yourself or finding a job in other organisations)
  • You see your destiny in helping people to get over difficulties and help them thrive
  • You are seeking a profession that can be used “on the move” when you relocate or move back to your home country
  • You wish to add professional coaching to an existing career
  • You understand the importance of studying for such a meaningful profession in a profound long-term training which will give you a vast number of supervised practice sessions, a large number of tools to use in your practice, establish deep coaching skills and gives you ample of support
  • You wish that, alongside learning the theory, there will be ample amounts of practice in class and practical work with real clients while still being supported by the course
  • You value receiving a recognised diploma which will not only confirm for yourself and your clients that you’ve studied enough and practised enough to call yourself a professional coach, but it can also open more doors.

Phase 2 is all about taking the knowledge and practice you’ve gained in phase I and putting it into practice at a much higher level: A fully qualified practitioner level.

It is about working with real clients while still getting a lot of support and gaining knowledge, skills, and tools as a coach-in-training so you can prepare yourself to work as an independent confident professional coach.

In this phase, there are 6 modules (modules C-H). Unlike Phase 1, in Phase 2 they’re being taught parallel to each other in order to ensure a steady development and practising of skills learned.
The practicum model of 100 hours of working with real clients is integrated into the course rather than done after it (as it is in Phase 1). The reason for this is that you’re training yourself to become a practitioner while improving and refining your coaching work. Discussions about ethics, new coaching methods and modules, and adding skills to your toolkit are being practised as you learn. Without practice hours with clients, this will stay only as theory. The more people on the course work with clients, the more they will embed the theory in their practice-work and the topics which we discuss during the lessons will then become more meaningful and relevant to everyone.

These are the 6 Phase 2 modules:

Module C -The Code of Ethics

We’ll learn the ethical code of the profession, understand its importance and how it translates into our work with clients. We’ll also look at some common ethical issues and raise possible ethical dilemmas.

Module D -The Coach’s frame of work

In this module, we’ll work on establishing a frame of work as a coach (from how the client hears about you, through establishing a relationship all the way to finishing the mutual work). Boundaries, coach-client agreements, referring, logistics, money matters etc. will all be explored in this module.

Module E – Creating a Helpful Process

We’ll practice and get a better understanding of how to take a client through a meaningful thought-provoking journey, and how to encourage them to use more of their personal potential.

We’ll explore how to best help our clients to get from point A to a more preferred point B in their lives.

This module is focusing on the client’s actual journey: Active listening, effective questioning, meaningful communication, looking for possibilities, planning, goal setting, accountability, action taking and reflecting are all going to be explored.

Building on phase I (in which those topics were learnt too) we are now going deeper into the exploration, and basing it on our work with real clients.

Module F – Intervision

This is “group supervision”, where we hear each other’s clients’ stories, learn from one another and support each other.

Module G – Personal Focus

Each student will have the opportunity to explore a certain specific way of working with clients. This can be either focusing on a certain type of clientele (for example: Women / Managers / Parents) and/or a certain working style or attention putting (like Positive Mental Attitude / Existential coaching / Career coaching / Grief and Loss etc.).

Each student will have to explore this and use it in at least some of the coaching sessions they give.

Module H – Practicum

During Phase 2 you’ll give 100 coaching sessions, and you can start doing this right from the beginning of this part of the course.
As your faith in yourself as a practitioner will grow, we’ll help you to find the right clients for your level of competency: first, those with less complicated problems until you’ll feel confident to work with more challenging issues.

Our aim is to help the good coaches, those who are studying profoundly and showing commitment to the profession, be out there and serve the community
Most students will be able to earn money for these 100 hours, and in this way, cover the course expenses.

Assessments

-Via assignments throughout the course
-Writing 3 Case-Studies throughout the year
-By writing 2 essays:
1. A Professional Development Self-Reflection essay according to the EMCC competencies 31-70
2. Personal Evolvement Self-Reflection essay
Both these essays will be showing your growth and development as a coach practitioner.
The criteria and learning goals for the course and the essays are those of the EMCC and are at a very high standard.
-Passing and Oral Examination of around 1 hour by an outer examiner.

Phase 2: Coaching Practitioner

Face-to-Face and Online (combined):
February 2023 – December 2023

The 10 training days are on Saturdays10:00-17:00 CET  on the following dates:
11 Feb 2023
11 Mar 2023
15 Apr 2023
13 May 2023
10 Jun 2023
01 Jul 2023
Aug 2023 – Summer break
02 Sep 2023
07 Oct 2023
04 Nov 2023
02 Dec 2023

Location:
Online or in The Hague:
Zandvliet Lyceum, Bezuidenhoutseweg 40, 2594 AW Den Haag
See map in contact

5 minutes’ walk from Den Haag Centraal
There’s free parking on weekends.

 

Students who are living far The Hague can join the training days online via Zoom. 
We do however recommend that even when living abroad, you’ll try to join Phase 2 face-to-face at least a couple of times. This will help you to bond with the other students.

Entry requirements:

For entering Phase 2 – Practitioner: Completion of Phase 1, Module A, and Module B (or working towards it) + an interview with the trainers.

 

The breakdown of the courses hours:

The official Phase 2 hours consist of approx. 220 hours:
60 hours of in-class/online training (10 training days)
25 hours of peer studying
20 hours of participation in intervision and group discussions
7 hours* of receiving coaching for yourself by a professional coach (*A minimum of. Can be taken anytime during Phase 2. This coach is an independent coach, and can not be one of the trainers.)
5 hours of receiving coaching as a mentor (from students on Phase 1, Module A)
10 hours of outside supervision by a qualified supervisor (This supervisor needs to be from outside of The ICCI).
Approx. 100 hours of:
Reading course materials and books
Filling in reflection forms
Preparation and planning
– Filling in competencies 31-70 of the EMCC

On top of the studying hours, you should do a practicum of a  minimum of 100 hours in which you are coaching real clients (you can already get paid for some of these sessions)

You should calculate time for preparation, reflection, reading the theory and bibliography, homework and preparation for the lessons, and dedicating time to advertise your services to get clients.
We believe that you’ll have to dedicate an extra 5-8 hours a week on average for that.

 

Bibliography:

  • The Skilled Helper: A Problem-Management and Opportunity-Development Approach to Helping | G. Egan and R. Reese | 11th edition | 2019 ISBN13: 978-1305865716 | ISBN10: 1305865715
  • Person-centred counselling in action | D. Mearns, Thorne, J. McLoed | 4th Edition | 2013
    ISBN10: 1446252531 | ISBN13: 978-1446252536
  • Professional Coaching Competencies: The Complete Guide | D. Goldvard, P. Mathews, N. Perel | 2018
    ISBN10: 1532376820 | ISBN13: 978-1532376825
  • Co-Active Coaching – The proven framework for transformative conversations at work and in life | K. Kimsey-House , H. Kimsey-House | 4th edition | 2018
    ISBN10: 9781473674981 | ISBN13: 978-1473674981
These books are widely available and can be easily found 2nd hand, and some exist as audiobooks too. Please just make sure that you buy these editions or newer. 

 

Recognition of the Diploma:

Your Diploma for Coaching at Practitioner Level will be recognised by the EMCC.

We have prepared this document for you, with an explanation about the diploma: ICCI’s Explanatory Note regarding the Diploma

 

Trainers:

Our trainers have been audited and registered with the Dutch CRKBO (The Central Register for Vocational Education) to assure the high quality of their work, and hold their quality mark:

Trainers: Noa Brume and Oriana van der Sande 

See more about the trainers here

 

FAQ (Frequently Asked Questions):

We’ve put together as many answers as we could to questions that people just like you asked us in the past. We hope this will shed as much light as possible on any question you might have: FAQ The International Coaching Diploma Course
We’re always happy to answer in person too.

Price:

€4850
★ Can be paid in one single transaction or 10 monthly installments of €485.
»»» As explained under ‘Practical Information’: most students will be able to cover this fee by doing work as coaches, which is part of the course requirements (module 8).

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More important information:

  • A one-time non-refundable registration fee of €50 will be added to the Phase 2 fee.
  • Your place on the course will be secured only after we receive your payment. If paying in installments, the first installment will secure your place and must be paid before you start the course.
  • Payment in even smaller installments is possible: If you need help with breaking down the payments even more, please don’t hesitate to contact us. Money should never be the barrier between you and your dreams, and we’ll look at a different payment plan for you.
  • Payment can be done via bank transfer or via a link that will be sent to you with the invoice. International transfers are possible, please talk to us.
  • The reading materials we send you are included in the price. The books you need to buy yourself (they are widely available 2nd hand).
  • Free appearance on our website as part of our Free Coaching Platform during Phase 2 to help you attract clients, is included in the price.
  • The end of Phase 2 examination by an independent external assessor is included in the price.  
  • Free appearance on our website as part of our Free Coaching Platform during Phase 2.
  • Receiving the diploma is included in the price.
  • Prices do not include the fees for seeing an external independent coach or an external independent supervisor which you’ll need to see as part of your Phase 2 training (but there are ways to get these coaching and supervision hours free of charge: we’ll explain during the course).
  • Is your work paying for you? then please pay attention:
    1. Any of the described discounts/bonuses will not be applicable.
    2. Companies need to pay for the course in one installment (if your allowance from work is lower than the full fee/s, please talk to us for special arrangements).

Who can join our Phase 2 Practitioner course?

  • People who have fully graduated from our Phase 1 (both modules)
  • People who have successfully finished our Phase 1, Module A, and are working towards completing their Phase 1, Module B
  • People who have studied an EMCC accredited course equivalent to our Phase 1 (course and practice hours at EMCC Foundation level)

To get admitted to this part of the course you’ll have to do the following:

  1. If you are one of our current Phase 1 students or graduates: Have an interview with one of our trainers.
  2. If you did not study Phase 1 with us, we ask that you will have an intake session with one of our trainers before registration.
    This helps us to see if this is the right course for you and if you’ve received sufficient studies and done enough practice hours in order to directly join our Phase 2.
    It’s also an opportunity for you to ask any questions and learn about us. 
    This session is done over the phone.
    You can book an intake session via this link,
    or you can contact us to request an intake session using our email info@theicci.com or phone number 0650499646 to set a time.
    This intake session is typically 30-45 minutes long.
  3. If we feel that you’re ready to join our courses, we’ll send you ‘The ICCI Welcome Pack’ by email.
    This Welcome Pack includes a few documents about the course and a registration form.
  4. We’ll have a look at your registration form. If it was successful, and if there are still places on the course, you’ll receive a confirmation email followed by an invoice according to your choice of payment method
  5. Once your payment was received, that’s it, you’re registered.
    Welcome to the ICCI.

Students who took courses with us in the past tell their stories:

FAQ - Frequently Asked Questions

A combination of online (for those who are too far) and Face-to-Face in The Hague, 5 minutes walk from Den Haag Centraal.
There’s free parking on weekends and evenings.

Anyone who’s willing to gain the skills needed to use as a skilled helper, and possibly wish to become professional coach.
Anyone who is able to grasp the literature and participate in group discussions/exercises and who is interested in learning.
The students on the course tend to come from countries from all over the world and from different backgrounds, which makes this course ever so interesting.

No, no need for previous studies.
The course is built on existing talent and knowledge. Your life experience is a wonderful thing to start building on, combined with whatever education you have received.
Experience of previous studies will help you in studying the materials and getting organised.

As a main method, we’re focusing on the Person-Centred approach which is part of the humanistic approach. This approach strongly emphasises the believe that the client knows what is good for them, and our job as coaches is to empower them to discover their potential and act upon it.
We find this as the most effective way to help people.
To that we’re adding a large variety of tools and exercises from different working methods, so our students become all-rounded coaches who have the knowledge and skills to work with a diversity of clients.
This allows more choice, lets you become a more eclectic coach.

This course is a “hands on” course. It’s a very practical course.
This means that we mostly learn by doing and experiencing listening skills and coaching tools in order to become professional ourselves.
The theory, the exercises, the books and other study materials are very important as they support your knowledge and you can check if you can get a good understanding of it, but they’re to accompany your practical studies.
The good thing is of course that you can start learning by reading the theoretical books before you start.
If for whatever reason you’re really unable to read the theoretical books, gaining the theoretical knowledge can be done in other ways which we can advise you on if this is an issue (audio books or learning with peers for example are good ways).
At the end of the day, coaching is not about chanting theory, but about doing and being present for someone else.
This is not something you learn from books!

The main course we offer is a complete two-year track towards becoming a professional coach. It’s a two-phased course, where the first year forms Phase 1 and the second year forms Phase 2. Successful completion of the course puts you in position to seek work as a professional coach (independently or for an organisation). 

Phase 1 prepares you to be a coach at Foundation level. You can choose whether to just learn and practise the skills (Module 1) or to also practise with real clients (Module 2).

Phase 2 goes further to prepare you to become a professional coach at Practitioner level. It involves much more practice, tools and skills ad well as models to work with clients, ethical issues and much more work with actual clients. Most students will feel start earning money at this level during the course.

The average student reports dedicating 3-5 hours per week to their study (outside of the training days) for Phase I, and 5-8 hours per week for Phase 2 (outside of training days, but including seeing clients). This is of course very personal, but please make sure that you have this time available. It can be useful to already start with the literature required even before you start the course.

There are many good reasons: 

  • Our course is tailor-made for internationals. 
  • Our course focuses on practice, and a lot of it. You work with people (other students) right from the first training day and gradually move on to work by yourself once you’re confident to do so. This is done with our guidance. We combine the theory with practical work;
  • We invest in our students and provide a positive and supportive environment for your growth. We have a high ratio of trainers to students (typically 3 trainers for every group of around 18 students) so you get a lot of ongoing support;
  • Our course has a person-centred, humanistic framework and orientation that includes freedom and responsibility;
  • Our course offers much attention to personal safety and boundaries, as well as to intellectual stimulation and challenge.
  • The skills and insights one can gain in this course, can be immediately useful in daily work/ life and provide a solid basis for further professional development;
  • Our institute is registered at, and audited by the Dutch CRKBO
  • Our trainers are also registered at, and audited by the Dutch CRKBO and all have years of experience both as practitioners and in training adults in various training or academic settings. 

For several reasons combined: 

  • It’s tailor made for the International community in The Netherlands. After years of teaching internationals, our trainers really understand the unique needs of this community, and have created a course which is focusing on the way this community learns best and cover their needs as coaches who’ll potentially also work elsewhere as coaches;
  • We focus on the International community as our target audience: This community has its specific needs, its particular challenges (very often different from the locals ones), and we particularly address and highlight this in the course. We learn to work and support this community.
    Some issues which are discussed in the International courses we developed are unique to our course and might not even be raised in other courses aimed at Dutch audience;
  • We use materials and literature which is used in similar courses around the world. 
  • our trainers come from a wide range of countries and backgrounds and they have experienced themselves being “international” and “multicultural”. They also all work with the international community in the Netherlands and can provide a good example to people who see this community as their target audience once they work; 
  • Being such an interactive course, the students are playing a vital key in the formation of the course and its outcome; 
  • Our students are international and therefore the whole process becomes so from the nature of the participants and what they bring to the course.

Our approach, combined with English as the tuition language and the highly international character of the course – which is tailored-made to expats. 

The students on the course come from countries from all over the world and from different backgrounds, which makes this course ever so interesting.

The ratio of students to the number of members of staff involved:
We aim for 3 members of staff on each course, so this really is a “boutique” course, with lots of ongoing support.

There is no need for previous studies. The course is built on existing talent and knowledge. Your life experience is a wonderful thing to start building on, combined with whatever education you have received. Experience of previous studies will help you in studying the materials and getting organised. Admission to Phase 1 is conditioned on a successful intake session done over the phone. Admission to Phase 2 requires completion of Phase 1, and a successful Phase 2 intake session. 

Technically, at any time because you don’t even need training to call yourself a coach in The NL.

But you chose to train and to gain the needed professional skills, and we congratulate you on this decision. By doing so you already demonstrate your understanding that working ethically and professionally is an important part of being a professional helper (such as coach), and that you’re ready to place yourself on a high standard level as a professional. Well done. 

In the course we recommend to complete Phase I (also called ‘’The Skilful Helper’’) before you start seeing real clients. During that phase you study and practice the most important coaching skills, you learn about the working boundaries, and you gain experience with coaching methods and tools so you’ll be ready and sure of yourself when you see real clients.

Once you have entered Phase 2, we encourage you to start seeing real clients, (and even charge for the help you provide when you feel ready). In fact, because you have to coach for 100 sessions during Phase 2, it’s good to start early so we can be there to support you and guide you (and you’ll also need a supervisor).
Our advice is to start with coaching work that concerns clients with relatively simple issues. Don’t worry, we’ll guide you on how to approach such clients – this is part of what we teach.

Because this is free professions, you don’t even need a diploma or any other certificate, or anyone’s permission to work as a coach.
The reality of the market is, however, that people not only train to work as coaches, but they choose to train well in serious courses which include meaningful training combined with many practice hours. It is up to the individual to choose how much and in what way they train themselves before they are confident to see and present themselves as skilled helpers or professional coaches, and provide (paid) services.
It’s also important to note that private clients and companies to which you might be able to offer your services tend to look for people with knowledge, experience, professional qualifications and an association with professional bodies/organisations.