Phase I: Becoming a Skilful Helper

Phase 1: Becoming a Skilful Helper

This phase is for everyone wishing to learn beneficial skills and tools in order to effectively help others to better deal their life challenges.

At the end of Phase 1 you’ll have a solid knowledge of theory and practice on how to help people achieve more and help themselves.
It will allow you to be an effective helper in all sorts of aspects in your life: At work, at home and with people you come in contact with.

Course outcome:
Being a confident skilled helper. Knowing how to take another person through a meaningful journey of growth and change.
Being able to start working with real clients as a coach-in-training (during Phase 2).
At the end of phase 1, student who will successfully complete all course requirements will receive a Certificate of Participation stating the hours of studies the student covered and the topics covered during this phase.

The ICCI is offering this phase both online and face-to-face in The Hague.

Students who took courses with us in the past tell their stories:

FAQ - Frequently Asked Questions

Our online courses are given in a virtual classroom (together as a class and trainers) via Zoom.

Our face-to-face courses take place in The Hague, 5 minutes walk from Den Haag Centraal.
There’s free parking on weekends and evenings.

Anyone who’s willing to gain the skills needed to use as a skilled helper, and possibly wish to become professional coach.
Anyone who is able to grasp the literature and participate in group discussions/exercises and who is interested in learning.
The students on the course tend to come from countries from all over the world and from different backgrounds, which makes this course ever so interesting.

No, no need for previous studies.
The course is built on existing talent and knowledge. Your life experience is a wonderful thing to start building on, combined with whatever education you have received.
Experience of previous studies will help you in studying the materials and getting organised.

As a main method, we’re focusing on the Person-Centred approach which is part of the humanistic approach. This approach strongly emphasises the believe that the client knows what is good for them, and our job as coaches is to empower them to discover their potential and act upon it.
We find this as the most effective way to help people.
To that we’re adding a large variety of tools and exercises from different working methods, so our students become all-rounded coaches who have the knowledge and skills to work with a diversity of clients.
This allows more choice, lets you become a more eclectic coach.

This course is a “hands on” course. It’s a very practical course.
This means that we mostly learn by doing and experiencing listening skills and coaching tools in order to become professional ourselves.
The theory, the exercises, the books and other study materials are very important as they support your knowledge and you can check if you can get a good understanding of it, but they’re to accompany your practical studies.
The good thing is of course that you can start learning by reading the theoretical books before you start.
If for whatever reason you’re really unable to read the theoretical books, gaining the theoretical knowledge can be done in other ways which we can advise you on if this is an issue (audio books or learning with peers for example are good ways).
At the end of the day, coaching is not about chanting theory, but about doing and being present for someone else.
This is not something you learn from books!

The main course we offer is a complete two-year track towards becoming a professional coach. It’s a two-phased course, where the first year forms Phase 1 and the second year forms Phase 2. Successful completion of the course puts you in position to seek work as a professional coach (independently or for an organisation). 

Phase 1 prepares you to become a skilled helper. Phase 2 goes further to prepare you to become a professional coach. It involves much more practice, including with actual clients.

The average student reports dedicating 3-5 hours per week to their study (outside of the training days) for Phase I, and 5-8 hours per week for Phase 2 (outside of training days, but including seeing clients). This is of course very personal, but please make sure that you have this time available. It can be useful to already start with the literature required even before you start the course.

There are many good reasons: 

  • Our course is tailor-made for internationals. 
  • Our course focuses on practice, and a lot of it. You work with people (other students) right from the first training day and gradually move on to work by yourself once you’re confident to do so. This is done with our guidance. We combine the theory with practical work;
  • We invest in our students and provide a positive and supportive environment for your growth. We have a high ratio of trainers to students (typically 3 members of staff for every group of around 18 students) so you get a lot of ongoing support;
  • Our course has a person-centred, humanistic framework and orientation that includes freedom and responsibility;
  • Our course offers much attention to personal safety and boundaries, as well as to intellectual stimulation and challenge.
  • The skills and insights one can gain in this course, can be immediately useful in daily work/ life and provide a solid basis for further professional development;
  • Our trainers are registered and audited by the Dutch CRKBO and all have years of experience both as practitioners and in training adults in various training or academic settings. 

For several reasons combined: 

  • It’s tailor made for the International community in The Netherlands. After years of teaching internationals, our trainers really understand the unique needs of this community, and have created a course which is focusing on the way this community learns best and cover their needs as coaches who’ll potentially also work elsewhere as coaches;
  • We focus on the International community as our target audience: This community has its specific needs, its particular challenges (very often different from the local ones), and we particularly address and highlight this in the course. We learn to work and support this community.
    Some issues which are discussed in the International courses we developed are unique to our course and might not even be raised in other courses aimed at Dutch audience;
  • We use materials and literature which is used in similar courses around the world. 
  • our trainers come from a wide range of countries and backgrounds and they have experienced themselves being “international” and “multicultural”. They also all work with the international community in the Netherlands and can provide a good example to people who see this community as their target audience once they work; 
  • Being such an interactive course, the students are playing a vital key in the formation of the course and its outcome; 
  • Our students are international and therefore the whole process becomes so from the nature of the participants and what they bring to the course.

Our approach, combined with English as the tuition language and the highly international character of the course – which is tailored-made to expats. 

The students on the course come from countries from all over the world and from different backgrounds, which makes this course ever so interesting.

The ratio of students to the number of members of staff involved:
We aim for 3 members of staff on each course, so this really is a “boutique” course, with lots of ongoing support.

There is no need for previous studies. The course is built on existing talent and knowledge. Your life experience is a wonderful thing to start building on, combined with whatever education you have received. Experience of previous studies will help you in studying the materials and getting organised. Admission to Phase 1 is conditioned on a successful intake session done over the phone. Admission to Phase 2 requires completion of Phase 1, and a successful Phase 2 intake session. 

Technically, at any time because you don’t even need training to call yourself a coach in The NL.

But you chose to train and to gain the needed professional skills, and we congratulate you on this decision. By doing so you already demonstrate your understanding that working ethically and professionally is an important part of being a professional helper (such as coach), and that you’re ready to place yourself on a high standard level as a professional. Well done. 

In the course we recommend to complete Phase I (also called ‘’The Skilful Helper’’) before you start seeing real clients. During that phase you study and practice the most important coaching skills, you learn about the working boundaries, and you gain experience with coaching methods and tools so you’ll be ready and sure of yourself when you see real clients.

Once you have entered Phase 2, we encourage you to start seeing real clients, (and even charge for the help you provide when you feel ready). In fact, because you have to coach for 100 sessions during Phase 2, it’s good to start early so we can be there to support you and guide you (and you’ll also need a supervisor).
Our advice is to start with coaching work that concerns clients with relatively simple issues. Don’t worry, we’ll guide you on how to approach such clients – this is part of what we teach.

Because this is free professions, you don’t even need a diploma or any other certificate, or anyone’s permission to work as a coach.
The reality of the market is, however, that people not only train to work as coaches, but they choose to train well in serious courses which include meaningful training combined with many practice hours. It is up to the individual to choose how much and in what way they train themselves before they are confident to see and present themselves as skilled helpers or professional coaches, and provide (paid) services.
It’s also important to note that private clients and companies to which you might be able to offer your services tend to look for people with knowledge, experience, professional qualifications and an association with professional bodies/organisations.